about alfs

we stand behind every piece we send.

if something isn't right with your order — the wrong item, a damaged piece, or a quality issue — we'll make it right. no arguments. no hoops.

our promise:

✦ if your item arrives damaged or defective — contact us within 7 days and we'll replace it at no cost to you

✦ if you received the wrong item — we'll send the correct one immediately

✦ because every alfs piece is made to order specifically for you, we are unable to accept returns or exchanges for change of mind

how to contact us:

email us at alfspartners@gmail.com with your order number and a photo of the issue. we'll respond within 24-48 hours.

refunds:

approved refunds are processed within 5-7 business days back to your original payment method.

alfs — jewelry made personal.